Customer Reviews
Antonia Helfrich
Rob was super helpful in getting me into a vehicle that is reliable car under the difficulties I faced elsewhere. He worked hard on everything and guided me through every step. I picked a car and he worked his magic! Haley brought the car down from Littleton and took it home. Couldn't have had a better experience, I highly recommend you check them out!
Response from the owner: Antonia, we wanted to express our gratitude for your words and for sharing your experience with us. We're so happy to hear that Rob was able to help you find a vehicle despite the challenges you faced elsewhere. It's wonderful to know that he offered guidance and put in a lot of effort to ensure a positive process for you.We also appreciate your acknowledgment of Haley's dedication to delivering the car to you. Our goal is to make every part of the car-buying journey enjoyable, so we're thrilled that you had such an experience.Your recommendation means a lot to us. We value the trust you've placed in us. If you need anything in the future, please feel free to reach out. We're here for you.
David Oliver
I was forced into a bankruptcy and this guy named Brian John sent me a letter I called him I went in he found me an excellent car he was very professional knew all about his cars I was in and out of there within a couple of hours I would highly recommend purchasing vehicles from JFR and associates I will buy from them again
Response from the owner: David, we want to express our gratitude for your review! We're happy to hear about your experience with Brian John at JFR and Associates. Going through bankruptcy can be quite a journey, so it's genuinely uplifting to know that Brian provided you with professionalism and expertise as your guide. We're extremely proud of his extensive knowledge about our cars and his ability to streamline the process, ensuring you were in and out within a few hours. We are delighted that you found a car and felt taken care of. Your strong recommendation is a shining testament to our dedication to providing top-notch service and exceptional quality. We eagerly await the opportunity to assist you again in the future. Remember, when you're ready for your next vehicle, we'll be here to make the process equally smooth and satisfying for you. Drive safely, enjoy your car, and again, thank you for choosing us!
Maria Gonzalez
Love my purchasing experience. Hailey Lyons was wonderful! She went above and beyond! I will definitely will purchase my next vehicle from her!
Response from the owner: Hi Maria. We're happy to hear about your car-buying experience. Haley is truly exceptional, and we're so glad to hear she went above and beyond what you expected. We value your kind words and thank you for trusting us with your automotive needs. Thank you, Maria, for taking the time to leave your review. Enjoy your new ride, and have a spectacular day.
Chad B
Offered reliable services with years of experience.
Response from the owner: Hello Chad. Thank you for leaving us your review. Have a spectacular day, and enjoy your new ride.
Chantell Williams
Rolando, Jimmy and Greg D...You guys are EFFING AMAZING!!! I'm beyond ecstatic with my purchase and these men moved MOUNTAINS to fight and accommodate my needs!! THANK YOU ALL!!
Response from the owner: Chantell your review has truly left us speechless! We are absolutely thrilled to hear that Rolando, Jimmy and Greg D went above and beyond to ensure your car buying experience was exceptional.It brings us joy to hear that we fulfilled all your needs. Your satisfaction is our priority. Knowing that we have made you incredibly happy, with your purchase makes it all worthwhile!Remember, we are always here, for you whenever you need any assistance. Enjoy every moment with your new ride!
Dave Cruz
Great place friendly knowledgeable about every aspect of car sales and will make sure that you get the best experience from start to finish
Response from the owner: Hey Dave. Thank you for leaving us your review and kind words. We're happy to hear that you had a great car-buying experience. Have a spectacular day, and enjoy your new ride.
Wade Thompson
If you do business here don’t use Haley Lyons or her associate Nicole…we set an appointment with Nicole on Saturday 5/6/2023 for Monday at 11:30 In Colorado Springs, after we test drove the Odyssey Nicole said we had to come back the following day as she had more important things like a DRs appointment to go too…don’t blame the girl but say something before I book some time with you. Not very professional!! Also they tried to give a different price. Good car, won’t negotiate price even though KELLY BLUE BOOK says otherwise, car was supposedly detailed but in the areas it counted-IT WAS NOT cleaned at all. Found old band-aids and other such disgusting materials. Got the run around with Nicole…but then Brian John stepped in to help out. We didn’t get the price we wanted but Brian helped out the best he could.Also this company is not very good at communicating back after an inquiry is sent!!
Response from the owner: Hello Wade. We're sorry to hear that your experience wasn't so pleasant. We apologize for any inconvenience this may have had on you. We'll look into this and make sure it doesn't happen again. In the meantime, if there is anything we can do to make this right, please get in touch with Brian John. Again we apologize for the problems.
Jessica Gutierrez
Brian John helped me find a car quickly and the sales process was much faster than expected. Brian is definitely my car guy from now on!
Response from the owner: Hello Jessica. We appreciate you taking the time to leave us your review and kind words about Brian. We're pleased to hear about your positive car-buying process. Have a great day, and enjoy your new car.
Traci Mcphaill
My experience with this company was very professional. I would recommend anybody in my family or friends to look into buying a car through JFR. Thanks again Brian John
Response from the owner: Hello Traci. Thank you for taking the time to leave us your review. We're glad to hear that Brian John took good care of you and that you enjoyed your car-buying experience. We appreciate you recommending us to your family and friends. Thank you for allowing us to serve you for your automotive needs. If you ever need anything, please give Brian a call.
Tamica Murray
I bought my 1st Vehicle with JFR South location in Colorado Springs. Brian John my sales associate was phenomenal, understanding, most of all very patient. He did amazing work getting me financed. Brian is very customer orientated I felt appreciated welcomed and that all my needs are being met and answered. Brian continued working with me even after the cell was done. I highly recommend this Colorado Springs location to anybody wanting to buy a vehicle.
Response from the owner: Hello Tamica. First, thank you for leaving us your fantastic review and kind words about Brian and our company. We're happy to hear about your positive car-buying experience. If you ever need anything else, don't hesitate to get in touch with us. Thank you, Tamica, for recommending our company, and enjoy your new ride. Have a fabulous day.
Edda Polinsky
Rod is very helpful and grateful for all his support of finding us the perfect car for our family. Always there for us!!
Response from the owner: Hi Edda. We're glad to hear that Rod took good care of you and found you the perfect car. We appreciate you allowing us to serve you for your automotive needs. Have a wonderful day, and enjoy your new car. If you need anything else, just let us know.
Robert Rudnik
They helped me get into a vehicle with zero down
Response from the owner: Hi Robert. Thank you for taking the time to leave us your review. We appreciate you allowing us the opportunity to serve you for your automotive needs. Enjoy your new ride, and have a spectacular day.
Peaches Jimerson
This is my second car purchased with JFR & Associates, the salesmen & staff are very professional and they go above and beyond to assist their clientele with their needs and make sure that they receive top notch service and deliverance of their desired purchase. I continue to refer George Green at the Littleton JFR & Associates, Inc. to other future customers because he delivers Carte Blanche service.
Response from the owner: Hi Peaches. Thank you for leaving us your review and kind words about our company and George Green. We appreciate your business and thanks for allowing us the opportunity to serve you with your automotive needs. Have a great day and enjoy your new car.
Kathleen Hazlitt
Great company. Brian John was wonderful. He is honest and I got a beautiful Fiat Spider 500. He is definitely a great help. Call him if you are looking for a car.
Response from the owner: Hello Kathleen. Thank you for taking the time to leave us your review. We're glad to hear that Brian made your car buying experience easy and that he was a great help in getting you your Fiat Spider 500. We appreciate you allowing us the opportunity to help you get your vehicle. Enjoy your new car and have a wonderful day.
Delina Flores
Nice people ,good job getting us a car
Response from the owner: Hi Delina. Thank you for leaving us your review and trusting us with your automotive needs. Enjoy your new car and have a wonderful day.
Denise Garcia-Brownlee
I've only had my car 24hours. Haley was very patient with me. Put me in a vehicle with under 50k miles. 45 days until 1st payment you guys bought the plates just need to pick them up when the tags expire. That's a unexpected bonus. Looking forward to working with you. Highly recommend you.
Response from the owner: Hi Denise. Thank you for taking the time to leave us your review and your kind words about Haley. We're happy to hear that Haley got you your perfect vehicle and made your experience so enjoyable. Enjoy your new ride, and have a fantastic day.
Jonnymuerte
Rob has been really helpful with everything and really worked to get me into something that I liked and worked with my budget. He has definitely gone above and beyond for my family and I, would highly recommend.
Response from the owner: Hi Jonny. Thank you for taking the time to leave us your review. We're happy to hear that Rob got you a vehicle that fits your budget and one you like. We appreciate you giving us the opportunity to serve you for your automotive needs. Enjoy your new ride and have a fantastic day.
Meng Lee
Mark Auerbach made this the best car buying experience I’ve ever had. He was very responsive and we were able to purchase the car quickly. We were in the office less than 30 min. He also went out of the way to help me with all the registration delays. Mark and JFR are FANTASTIC!!!
Response from the owner: Hi Meng. We appreciate you taking the time to leave us your review and allowing us to serve you for your automotive needs. We're glad to hear that Mark was responsive and made your car buying experience fantastic. Enjoy your new car and have a spectacular day.
Taylor
We came to buy a car and were a little unprepared. It didn't matter because Robert was patient and understanding, while making sure we understood all the paperwork. He also made sure that we had auto insurance that day, not the day after
Response from the owner: Hi Taylor. Thank you for taking the time to leave us your review. We're glad to hear that Robert took good care of you and helped to make your car buying experience easy. Enjoy your new car and have a great day.
Kimberly Johnson
I can't say enough amazing things about Brian John's at JFR. My husband and I have literally purchased 7 cars from him. He is the most professional and knowledgeable person I know.Brian will give you the most personal treatment and if he don't have the car you want he will find you exactly what you're looking for.
Response from the owner: Hi Kimberly. We appreciate you taking the time to leave your kind words about Brian and your Five Star Review. We're glad to hear that Brian helps make your car buying experience professional and gives you the best service possible. We appreciate you allowing us to serve you for all of your automotive needs. Thanks.
